Customer service

Shipping Information

Clear shipping details, careful packing and tracking when your order is on the way.

At checkout

Shipping options & cost

Available shipping methods, estimated delivery timing and shipping charges are shown during checkout based on the items in your order and destination.

After purchase

Processing & tracking

Orders are prepared for shipment and tracking is provided when the package ships. Tracking updates may take a short time to appear after the carrier receives the package.

Large orders

Special handling

Oversized, high-value or multi-item orders may require additional packing or handling time. If an order requires special coordination, we will contact you using the information provided at checkout.

Delivery issues

Need help with a shipment?

If tracking appears delayed, damaged or delivered incorrectly, contact Pullexa with your order number so we can review the shipment and next steps.

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