Shipping policy

Pullexa LLC ships collectibles, trading cards, memorabilia, hobby products, and other merchandise to eligible destinations offered during checkout.

Processing

Orders require processing before shipment. Processing time may vary depending on the product, order size, availability, release date, supplier fulfillment requirements, and destination.

Products marked as preorder, presell, or otherwise not yet released will ship after inventory becomes available. Release dates are estimates provided by manufacturers or distributors and may change.

Tracking

When tracking information becomes available, it will be provided through the customer's order information and/or shipping notification. Tracking information may require additional time to begin showing movement after a label is created.

Multiple Shipments

Orders containing multiple products may be fulfilled in more than one shipment. Products may ship from different fulfillment locations when necessary.

Shipping Charges

Applicable shipping charges are displayed during checkout. Shipping rates may vary based on destination, package size, weight, service level, insurance, and other fulfillment requirements.

Delivery Issues

Customers are responsible for providing a complete and accurate shipping address. If a shipment is lost, damaged, or otherwise experiences a delivery problem, please contact Pullexa as soon as possible so we can review the shipment and determine the appropriate next steps.

Please retain the product, shipping carton, packaging materials, and shipping label when reporting shipping damage.

Pullexa is not responsible for delays caused by carriers, severe weather, incorrect addresses, manufacturer or distributor delays, or other circumstances outside our reasonable control.