Refund policy

All sales made through Pullexa LLC are final. We do not accept returns, exchanges, or cancellations due to buyer's remorse, changes of mind, market-value fluctuations, or dissatisfaction with a product when the item received matches the product ordered.

Please review product descriptions, photographs, condition information, quantities, configurations, and other listing details carefully before completing your purchase.

Damaged, Incorrect, or Missing Items

If your order arrives damaged, you receive an incorrect item, or there is another problem with your shipment, please contact Pullexa promptly after delivery. Include your order number, a description of the issue, and photographs of the product, packaging, and shipping label when applicable.

Pullexa will review the circumstances and determine the appropriate resolution. Depending on the situation, this may include replacement, store credit, refund, or another appropriate remedy.

Do not discard shipping materials or return an item without receiving instructions from Pullexa first.

Sealed Products

Factory-sealed trading cards, collectibles, hobby boxes, cases, packs, TCG products, and similar merchandise are final sale. Pullexa cannot guarantee the contents, condition, grading potential, rarity, value, or specific cards/items contained inside a factory-sealed product.

Manufacturer defects involving the contents of sealed merchandise may be subject to the applicable manufacturer's policies.

Cancellations

Orders cannot normally be canceled after they have been placed. If an order cannot be fulfilled by Pullexa, the affected amount will be refunded.

Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable law.

Questions regarding an order can be submitted through our Contact Us page.